ICT Helpdesk and Important Contact Details

Visit the ICT Helpdesk at Block D, Level 1 for device support, or use the contact list to reach the right person for Edusave, financial aid, or PLD enquiries.

Last updated 7 August 2026

ICT Helpdesk Office

Seng Kang Secondary School On-Site ICT Helpdesk flyer listing personnel and PLD support services available to students.

Students experiencing hardware problems with their PLDs can visit the ICT Helpdesk for support. The team will help identify the issue and, if the device is still under warranty, they will assist with sending it for servicing.

Colorful school wall mural featuring ICT Helpdesk, Cyber Wellness, Digital Citizenship, and New Media Literacy sections.

We are located at Block D, Level 1, beside the Design and Technology Workshop.
Our opening hours are from 7.30am to 5pm, Mon-Fri.

Contacts for Edusave, financial assistance and PLD matters

To access/ find out more about	Contact/ Helpline
Edusave Balance	6260 0777
Financial Assistance Available	Administrations Manager (Ms Maureen) Administrative Executive (Mdm Yap) 6388 7258
PLD Matters and DMA Option enquiries	Subject Head ICT (Mr Low Young Kwang) low_young_kwang@schools.gov.sg ICT Manager (Mdm Yong) yong_hua_lian@schools.gov.sg

If the PLD is no longer under warranty or if you need to purchase accessories such as an additional stylus, mouse, or power adapter, you can reach out to the Acer hotlines listed here.